1. DISCOVERY PROCESS
The project begins with discovery, where we learn a client's needs and desires. In this phase, we educate on the realities of technological trends, budgets and built-in obsolescence.
2. SYSTEM DESIGN & PROPOSAL GENERATION
Once initial information is gathered, a detailed report is developed to match the plans. Our system design team defines project functionality for each room and area. A full set of project drawings are created to show you visually where all hardware and pre-wire drops are located. Hardware is defined. This is reviewed with the client and revised until approval.
After client signed off on system design and price, the engineering team delivers documents and drawings for the installation of the technical solutions to meet client needs. A complete engineering documentation package is presented to the client.
4. IMPLEMENTATION PROCESS
Once rough and trim phase engineering documentation is done, we install infrastructure such as conduit, low voltage wiring and enclosures. We purchase all system equipment and assemble at our office or on site. When the client is 100% satisfied, our job is complete. Length of time is dependent upon construction. When installation is finished, documentation is updated to “as-built” state.
5. SERVICE & SUPPORT
A complete set of as-built documentation is delivered to every client at final project sign-off. We strive to make every client a client for life. By delivering as-built documentation and programming source code to clients, we ensure the investment they’ve made is protected and may be serviced for life with accuracy. We honor all manufacturer warranties plus a 12-month workmanship warranty.